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Why does the pick up point delivery option does not shows up on my website cart page ?

This topic has 10 replies, 2 voices, and was last updated 11 months, 3 weeks ago ago by Rose Tyler

PEYO

Participant

May 2, 2023 at 14:34

why does the pick up point delivery option does not shows up on my website cart page ?

#355158 Copied Theme version: 9.1

9 Answers

Rose Tyler

Support staff

May 2, 2023 at 15:36

Hello, PEYO,

Thank you for contacting us and for using XStore.

Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.
We need to find out if the situation is caused by XStore or by something else.

Kind Regards,
8theme team

#355173 Copied

PEYO

Participant

May 5, 2023 at 10:07

i’m not very agile with those things,

would you mind checking on your end with my credentials ?

thank you so much

Please contact administrator
for this information.

#355652 Copied

Rose Tyler

Support staff

May 5, 2023 at 10:38

Hello, PEYO,

Thank you for your response.

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information.
We’ve edited your reply and moved access into the Private Content area.

We would recommend you contact support of WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/ , because Shipping Method displaying on the Cart page is independent of our theme.

Kind Regards,
8theme team

#355661 Copied

PEYO

Participant

May 5, 2023 at 11:42

Hello, I hope you’re doing well.

I’ve already asked for help from WooCommerce, but they suggested that I contact the theme editor, which is you.

I was wondering if you’ve had a chance to check my website recently?

If possible, could you please help me?

Please contact administrator
for this information.

#355675 Copied

PEYO

Participant

May 5, 2023 at 12:03

i did what you told me first :

“Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.
We need to find out if the situation is caused by XStore or by something else.”

it did nothing : https://snipboard.io/gv5n8U.jpg

and now, i activated my child Xstore, it has bug all over my text elements :

https://snipboard.io/WMJiHv.jpg

please, tell me how to remove those lines around my ttext

#355678 Copied

PEYO

Participant

May 5, 2023 at 12:03

and also, changing the theme to Storefront didn’t changed anything for the pickup point.

#355680 Copied

PEYO

Participant

May 5, 2023 at 12:26

never mind the first message :

just take the pick up point in consideration now, i’ve fixed the issue by rolling back updraft backup.

so, again, changing to storefdront didnt do anything !

it did nothing : https://snipboard.io/gv5n8U.jpg

can you check on your end ?

credentials in the private area

Please contact administrator
for this information.

#355693 Copied

PEYO

Participant

May 5, 2023 at 12:26

you’ll see better like that :

https://snipboard.io/qpz6SC.jpg

#355694 Copied

Rose Tyler

Support staff

May 5, 2023 at 13:10

Hello, PEYO,

“changing the theme to Storefront didn’t changed anything for the pickup point.” – it means the situation is independent of our theme. You need to continue the conversation with WooCommerce. Sorry, but we are unable to assist you in this case.
We provide support for our theme settings only. Hope for your understanding.

Kind Regards,
8theme team

#355705 Copied
Tagged: best selling, cart page, delivery option, pick up point, themes, woocommerce
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