Why do I get an error when accessing the site map?

Hello,

Thank you for reaching out to us.

We have checked the sitemap URL you provided: https://tubare.sa/sitemap_index.xml, and it appears that the issue may be related to your SEO plugin settings or a conflict with another plugin or theme customization.

To help resolve this, we recommend the following steps:

1. Ensure that your SEO plugin (such as Yoast SEO or Rank Math) is properly installed and activated.
2. Navigate to the SEO plugin settings and re-generate the sitemap.
3. Clear your website cache as well as your browser cache.
4. Temporarily deactivate other plugins to check for any conflicts.
5. Make sure your WordPress and all plugins are updated to the latest versions.

If the issue persists after trying the above steps, please test if the same issue occurs when using a default theme, such as Storefront? (Appearance — Themes).
If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself.

Best Regards,
8Theme’s Team