Why can’t edit xstore theme every time i want to edit

This topic has 6 replies, 2 voices, and was last updated 2 weeks, 5 days ago ago by Rose Tyler

  • Avatar: sofiane
    sofiane
    Participant
    May 26, 2024 at 11:52

    When I modify anything, nothing changes !
    Edit block, language, sales Booster, header, footer, categories ….

    What could be the solution?
    Thanks,

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 26, 2024 at 12:24

    Hello,

    Thank you for reaching out to us with your concern.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: sofiane
    sofiane
    Participant
    May 26, 2024 at 12:43

    Okey

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 26, 2024 at 12:55

    Hello,

    We appreciate your prompt response.

    Fixed. Please clear the cache and check now.
    Read more – https://xstore.helpscoutdocs.com/category/182-xstore-builders

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: sofiane
    sofiane
    Participant
    May 26, 2024 at 13:41

    The problem still exists and the translation does not work

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 26, 2024 at 13:53

    Hello,

    It looks like the New Header builder is activated on your site https://xstore.helpscoutdocs.com/article/212-new-xstore-header-builder-with-elementor It means the option from your screenshot can not work, and you need to edit the header template via XStore Builders > Header.

    Kind Regards,
    8theme team

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