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Why are product videos only added at the beginning or end?

This topic has 2 replies, 2 voices, and was last updated 3 days, 12 hours ago ago by Jack Richardson

Recep

Participant

June 6, 2026 at 18:43

Why are product videos only added at the beginning or end?

When we add the product video at the end, the customer doesn’t see that there’s a video (and usually doesn’t go to the end if there are many visuals). Placing it in the second or third/fourth position would be very effective. It should definitely be like this, as is the case on most or the largest e-commerce sites.

Secondly, the inability to add videos to comments is a major drawback. It significantly impacts sales and is a huge deficiency that this feature, which is available on most platforms, is missing.

Regards,

Recep

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1 Answer

Jack Richardson

Support staff

June 8, 2026 at 06:43

Hello @Recep,

Currently, the video can be added only at the beginning or the end of the product gallery. This approach is the most efficient solution, as it ensures compatibility with all individual product templates that may contain a different number of product images. Additionally, it avoids the need for complex custom code to determine the position of images within the gallery.

If you would like to have an option to configure the position of the product video, please feel free to submit your suggestion on our future tasks roadmap: https://www.8theme.com/roadmap/.

We have also provided a solution for adding images, as well as enabling likes, dislikes, and other features for comments, which can be found in Dashboard -> Sales Boosters. If you would like us to enhance this functionality further, you are welcome to submit your request through the same roadmap link.

Best regards,
Jack Richardson
The 8Theme’s Team

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