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White space in shop page - by lucasp - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

lucasp

Participant

September 8, 2015 at 16:13

Hi

I updated my theme and several of the plugins that come with Royal theme today. I have always had the grid option with 4 products per row. After the update, my products don’t seem to fill the whole available area anymore, and there is some white space to the right.

I looked at the sidebars, I have it disabled. Furthermore I thought it was the option ‘hidden sidebar’, I tried both on/off option and no solution.

Here is the link to one of my category pages:

http://www.therobinstore.com/product-categorie/schooluniform-2/

Shame a lot of the changes I made to my website also seem to have vanished even though I use the custom.css file and also a child theme. Your theme updates seem to change all my theme settings..

#85434 Copied Theme version: 2.1 WooCommerce version: 4.3

1 Answer

Eva Kemp

Support staff

September 8, 2015 at 17:32

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.
Specify how you updated the theme. Did you delete old theme folder via FTP and upload a new theme version?

Regards,
Eva Kemp.

#85456 Copied
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