• 

  Equanox

  Participant

  August 2, 2021 at 22:46

  Hi,

  I don’t want to use revolution slider anymore but everytime I want to disable it, it gives me the white screen of death. To fix it I have to rename Xstore theme in FTP, enable rev slider again, and then remove the rename…

  Do you know what the problem could be?

  Kind regards,
  Martijn

  Please, contact administrator
  for this information.

  #297432 Copied Theme version: 8.0.2
  4 Answers
  

  Olga Barlow

  Participant

  August 3, 2021 at 11:06

  Hello,

  Provide us with FTP access to your site, please. Because we got the white screen and are not able to fix the issue and check the reason of it without FTP.

  Regards

  #297501 Copied
  

  Equanox

  Participant

  August 3, 2021 at 16:44

  Yes, ofcourse!

  Please contact administrator
  for this information.

  #297558 Copied
  

  Olga Barlow

  Participant

  August 3, 2021 at 19:21

  Hello,

  Issue was caused by the PHP memory limit https://prnt.sc/1irdtjt
  Added define( 'WP_MEMORY_LIMIT', '256M' ); to your wp-config. Check now.

  Regards

  #297590 Copied
  

  Equanox

  Participant

  August 3, 2021 at 20:27

  Thank you! Works like a charm!

  #297602 Copied
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