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Where should one collect reviews for this themes compatability?

This topic has 7 replies, 3 voices, and was last updated 5 months, 3 weeks ago ago by Nicolo

Nicolo

Participant

November 7, 2023 at 22:36

I dont know wether to choose:
1. google merchant reviews
2. Trustpilot

Thanks for your help here!

#372921 Copied Theme version: 9.2.2 WooCommerce version: last

6 Answers

Tony Rodriguez

Support staff

November 8, 2023 at 07:08

Hello, @Nicolo,

Thank you for reaching out to us.

We would like to inform you that the plugins “Google Merchant Reviews” and “Trustpilot” are not included in our list of compatible plugins as verified by our team. You are welcome to integrate either of these plugins based on which one aligns best with your needs.

However, please be advised that such integration will be at your own discretion. Our support policy does not cover conflicts arising from third-party plugins, as resolving these issues would necessitate additional customization services that fall outside the scope of our theme support.

We appreciate your understanding in this matter.

On a related note, we have received feedback from some of our clients who have successfully used the Trustpilot plugin on their websites without encountering significant problems.

Should you have any further questions or require assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#372939 Copied

Nicolo

Participant

November 8, 2023 at 09:59

How do you recommend i collect reviews to have it integrated with the theme then?

Thanks for your informal response.

#372981 Copied

Rose Tyler

Support staff

November 8, 2023 at 11:42

Hello, @Nicolo,

Thank you for your response. We understand that you have specific request to collect reviews that is not a basic feature.

Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

However, if you wish our developers team can personally assist you via our customization service.
To get started, please follow this link to send us your requirements – https://www.8theme.com/contact-us/
https://prnt.sc/HMCEfKd9tQL- , and we will prepare a detailed estimate for the customization work. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.

Customize your website to suit your needs and make it stand out with our expert dev team.

Best regards,
The 8Theme Team

#373000 Copied

Nicolo

Participant

November 8, 2023 at 11:45

Thats great!

As per now the theme is integrated with woocommerce reviews though right?

The ratings showing on product pages f.ex.

#373002 Copied

Rose Tyler

Support staff

November 8, 2023 at 11:52

Hello, @Nicolo,

We appreciate your prompt response.

Yes, currently reviews functionality comes from WooCommerce.
In XStore > Sales booster we have some additional settings for review displaying – https://prnt.sc/hizp61Wz34Sh

We hope this information is helpful.

Best regards,
The 8Theme Team

#373005 Copied

Nicolo

Participant

November 8, 2023 at 12:36

Great thanks!

#373013 Copied
Tagged: collect theme reviews, evaluate woocommerce themes, woocommerce theme feedback, woocommerce themes reviews, wordpress compatibility reviews, wordpress theme assessment, wordpress themes compatibility
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Where should one collect reviews for this themes compatability?

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