Return to previous page

Where did the Doctor Template demo data and images go for my website?

This topic has 6 replies, 4 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

freerunner

Participant

September 29, 2015 at 08:36

I have been running my website for months now using the Doctor template, and suddenly the two main images for the Revolutions slider on the Home Page for the Doctor template are gone. So I went to your demo site and the demo data for Doctor template is completely gone as well. Login info for my website listed in private data below. Please advise…..

Please, contact administrator
for this information.

#90069 Copied Theme version: 1.5 WooCommerce version: 4.3.1

5 Answers

Robert Hall

Support staff

September 29, 2015 at 09:25

Hello,

Yes, you’re right, there is a little problem with links for images.
This will be fixed soon.
Sorry for the inconvenience.

Regards,
Robert Hall.

#90091 Copied

freerunner

Participant

September 30, 2015 at 03:09

Thanks for the response Robert. Do you have an ETA of when this will be fixed?

#90344 Copied

Jack Richardson

Support staff

September 30, 2015 at 16:19

Hello,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#90530 Copied

freerunner

Participant

October 6, 2015 at 23:23

Jack,

I recently updated the theme and this did not fix the issue. Please advise….

#91947 Copied

Eva Kemp

Support staff

October 7, 2015 at 08:22

Hello,

I’ve uploaded images for your slider. Please check it now.
As I see you haven’t updated the plugins. Please do this. You can find the latest versions here:
https://www.8theme.com/download-plugins/

Regards,
Eva Kemp.

#92003 Copied
Viewing 6 results - 1 through 6 (of 6 total)