Hi,
We need to rollback theme to an older version. Is it possible to download an older theme version?
Best regards,
Stelios
This topic has 6 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Proudpixel
Hi,
We need to rollback theme to an older version. Is it possible to download an older theme version?
Best regards,
Stelios
Hello @Proudpixel,
Could you please describe the purpose of the previous archive of our theme? Additionally, could you clarify which specific version you require?
Best regards,
The 8Theme Team
Hi, after we updated to latest version of the theme, Elementor will not load when we try to edit pages or templates in the back end.
Looking to roll back to the previous version of the theme we updated (mid-August) and try again.
Hello @Proudpixel,
Based on your description, we understand that the issue should now be resolved, and testing with a previous version will not provide a solution. Could you please check your system requirements and scan for inactive widgets in the Elements Manager (https://elementor.com/help/element-manager/), then set them to an inactive state?
If you require our assistance, please provide the URL of page you need to edit and temporary wp-admin access so that we can investigate the issue and implement a solution.
Best regards,
8Theme Team
Hi,
After deactivating the unused widgets it seems that the problem has been resolved.
Thank you.
Best regards,
Stelios
Thanks for the support! My topic “Where can I find previous theme versions?” has been successfully resolved.
The issue related to '‘Where can I find previous theme versions?’' has been successfully resolved, and the topic is now closed for further responses