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When we click on sign in it redirected to 404

This topic has 4 replies, 2 voices, and was last updated 1 years ago ago by Tony Rodriguez

Manish Singh

Participant

April 27, 2023 at 17:17

when browsing the website on mobile and we click on sign in it redirected to a 404 error page I need your help what’s wrong

https://shreeramdryfruits.com/

Screenshot
https://prnt.sc/RsOU89cRzudO

#354750 Copied Theme version: 9.1.2 WooCommerce version: 7.6.1

3 Answers

Tony Rodriguez

Support staff

April 28, 2023 at 05:38

Hello @Manish Singh,

We have tested your site on mobile and it is functioning properly. When clicking on the sign-in button, it redirects to my account page on the mobile version. We have also captured a video for you to view. Please watch it here: https://www.veed.io/view/e3e5b744-145f-45e5-8234-a9cd8acea10e?sharingWidget=true&panel=share

We believe this is likely a cache issue on your end. We suggest clearing the cache and checking again.

Best Regards,
8Theme’s Team

#354767 Copied

Manish Singh

Participant

April 28, 2023 at 06:15

Thanks for the reply, actually it happens because when I first set up WordPress before installing the theme I installed the woocommerce and after that, I installed & setup the Xstore theme which caused the duplication of pages,

So the whole thing got messed up I have SHOP-2, CART-2, My Account-2

So I fixed the issue by setting the page manually.

I hope i was able to make you understand what happened

Thanks

#354778 Copied

Tony Rodriguez

Support staff

April 28, 2023 at 06:41

Hello @Manish Singh,

You’re welcome, and thank you for explaining what happened. I’m glad to hear that you were able to resolve the issue by setting the pages manually.

If you have any further questions or concerns, please don’t hesitate to let me know.

Thanks for your understanding and for contacting us.
Have a nice day.

Best Regards,
8Theme’s Team

#354780 Copied
Tagged: error, redirect, sign in, themes, woocommerce, wordpress
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When we click on sign in it redirected to 404

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