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  wagnerds

  Participant

  January 27, 2021 at 12:38

  When updating the XStore core, the button back to the top became unconfigured and was enlarged in a giant way. I had to disable the function, because I didn’t find an option for the correction. I need help from support. I am with some urgency, because this is having a negative impact on my clients. Awaiting.

  Please, contact administrator
  for this information.

  #270523 Copied Theme version: 7.2.4 WooCommerce version: 4.9.1

  8 Answers

  

  Rose Tyler

  Support staff

  January 27, 2021 at 13:04

  Hello,

  You just need to clear all cache (browser and CDN).

  Regards

  #270533 Copied
  

  wagnerds

  Participant

  January 27, 2021 at 13:08

  Before moving to cdn I was already experiencing this error. Yes, I cleared the browser’s cache. But I think that is not the problem.

  #270537 Copied
  

  wagnerds

  Participant

  January 27, 2021 at 13:15

  I cleared the cdn cache and the browser. But the error still persists

  #270540 Copied
  

  Rose Tyler

  Support staff

  January 27, 2021 at 13:16

  Could you provide temporary wp-admin access?

  Regards

  #270542 Copied
  

  wagnerds

  Participant

  January 27, 2021 at 13:25

  yes

  Please contact administrator
  for this information.

  #270547 Copied
  

  Rose Tyler

  Support staff

  January 27, 2021 at 13:29

  Please check now – https://prnt.sc/xpka1i It was a cache issue.

  Regards

  #270550 Copied
  

  wagnerds

  Participant

  January 27, 2021 at 13:32

  Thank you, it was a show! thankful

  #270551 Copied
  

  Rose Tyler

  Support staff

  January 27, 2021 at 13:56

  You’re welcome!

  Regards

  #270555 Copied