• 

  Howie

  Participant

  January 14, 2026 at 05:02

  When setting up the Floating Navigation Panel, I wanted to add a chat function. Clicking this button would bring up a dialog box for tawk.to,not to a new page,
  And clicking the “Leave a Message” button would open a message box on the same page. However, I tried using the contact 7 short code, but the link is invalid and only redirects to a 404 error.
  Please tell me how to add it. Thank you.

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #464179 Copied
  1 Answer
  

  Samir Malik

  Support staff

  January 14, 2026 at 07:12

  Hello,

  We regret to inform you that the floating navigation panel currently supports only static links.

  We kindly encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea receives sufficient support from other customers, our development team will carefully consider its inclusion in a future update.

  If you have any further questions or need assistance, please do not hesitate to contact us.

  Best regards,
  The 8Theme Team

  #464185 Copied
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