When selecting a taxonomy, the “Collection” category is not displayed

This topic has 4 replies, 2 voices, and was last updated 9 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Oksi
    Oksi
    Participant
    July 3, 2023 at 10:30

    The “collection” category has been added to the product, but when I try to set a display request for a certain collection (widget “product grid”) , it does not allow me to choose the “collection” taxonomy at all.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2023 at 11:02

    Hello, Oksi,

    Thank you for contacting us and for using XStore.

    How did you add collections? Is it a custom taxonomy you created?
    Please note that we can’t be responsible for the custom code you added to the child theme.

    Kind Regards,
    8theme team

    Avatar: Oksi
    Oksi
    Participant
    July 3, 2023 at 13:41

    Yes, but it is displayed in the Elementor widgets, but not in your widgets. Why?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 4, 2023 at 07:43

    Hello, Oksi,

    Because it is not designed for such things.
    We suggest submitting a request on – https://www.8theme.com/taskboard/ and providing a detailed description of the situation, or looking into customization service – https://codeable.io/?ref=qGTdX

    Kind Regards,
    8theme team

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