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When selecting a taxonomy, the “Collection” category is not displayed

This topic has 4 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Rose Tyler

Oksi

Participant

July 3, 2023 at 10:30

The “collection” category has been added to the product, but when I try to set a display request for a certain collection (widget “product grid”) , it does not allow me to choose the “collection” taxonomy at all.

Please, contact administrator
for this information.

#361062 Copied Theme version: 9.1.8

3 Answers

Rose Tyler

Support staff

July 3, 2023 at 11:02

Hello, Oksi,

Thank you for contacting us and for using XStore.

How did you add collections? Is it a custom taxonomy you created?
Please note that we can’t be responsible for the custom code you added to the child theme.

Kind Regards,
8theme team

#361063 Copied

Oksi

Participant

July 3, 2023 at 13:41

Yes, but it is displayed in the Elementor widgets, but not in your widgets. Why?

#361075 Copied

Rose Tyler

Support staff

July 4, 2023 at 07:43

Hello, Oksi,

Because it is not designed for such things.
We suggest submitting a request on – https://www.8theme.com/taskboard/ and providing a detailed description of the situation, or looking into customization service – https://codeable.io/?ref=qGTdX

Kind Regards,
8theme team

#361150 Copied
Tagged: best selling woocommerce themes, collection category, ecommerce themes, online shopping, taxonomy selection
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