I am using the 8Theme template for single posts. When I click on create with Elementor, this issue appeares.
Could you please advice. TIA
This topic has 4 replies, 3 voices, and was last updated 3 months ago ago by Alex Carter
I am using the 8Theme template for single posts. When I click on create with Elementor, this issue appeares.
Could you please advice. TIA
Hello,
Thank you for reaching out to us.
1/ Could you please double-check the access credentials you provided? At the moment, we are unable to connect using the current login details.
2/ Please visit the Elements Manager at the following link: https://elementor.com/help/element-manager/ and make sure that all necessary widgets are activated.
Best regards,
8Theme’s Team
Pls see the new username
Hello,
We’ve tried to edit your Test post using elementor and it works fine https://prnt.sc/i2P54t_M-6c8
To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.
Warm Regards,
The 8Theme Team
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