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  yakup

  Participant

  December 23, 2025 at 07:54

  I was creating the site without any problems until 12 hours ago. I woke up this morning and encountered this issue. Disabling the plugin solves the problem.

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #463061 Copied
  4 Answers
  

  Ayan Rahman

  Support staff

  December 23, 2025 at 08:07

  Hi,

  Thank you for reaching out to us.

  First of all, you should contact your hosting provider and ask them to resolve the memory issue. Please refer to the following links for more details:
  https://prnt.sc/wXIF7X0WKT7-
  https://www.8theme.com/documentation/xstore/troubleshooting/fatal-error-allowed-memory-size/

  Then ask to downgrade your PHP version to either 8.1 or 8.2 (contact your hosting provider) , as not all plugins are currently compatible with your current version 8.3

  Additionally, enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site; it will point you in the right direction and what needs to be fixed.

  Warm Regards,
  The 8Theme Team

  #463062 Copied
  

  yakup

  Participant

  December 23, 2025 at 08:12

  I had set the limit to 128M because the requirement was 128M. Now I’ve increased the memory limit to 256M and the problem is solved. Thank you.

  #463063 Copied
  

  yakup

  Participant

  December 23, 2025 at 08:13

  Thanks for the support! My topic “When I enable the xstore core plugin, I get error.” has been successfully resolved.

  #463064 Copied
  

  Tony Rodriguez

  Support staff

  December 23, 2025 at 08:13

  Dear yakup,

  It’s great having you in our WordPress & WooCommerce community!

  Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

  Leave Feedback →
  (takes less than a minute)
  

  Together, we grow stronger with every release.

  Topic closed.
  The 8Theme Team

  #463065 Copied
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