When I click add to cart, itt give error server 500

This topic has 4 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

  • Avatar: Freelancer
    Freelancer
    Participant
    April 3, 2021 at 12:24

    https://ambixperfumes.com/product/variable/
    in this page and some other pages, when you click add to cart, it git a server 500 error message

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2021 at 13:30

    Hello,

    Thanks for using XStore.
    500 Internal Server Error – means there is some Fatal error in PHP script or on the server side. Contact your hosting providers and ask to give you a server error log to check what is wrong.
    Provide us with the log.

    Regards

    Avatar: Freelancer
    Freelancer
    Participant
    April 3, 2021 at 13:43

    2021-04-03 06:38:46 UTC [apache][:notice] [pid 57734] [client 176.98.69.180:58308] mod_hive matched URI http://ambixperfumes.com/wp-login.php (/home/u807-6unvkoglyvol/www/ambixperfumes.com/public_html/wp-login.php) with match 2, referer: https://ambixperfumes.com/wp-login.php?redirect_to=https%3A%2F%2Fambixperfumes.com%2Fwp-admin%2F&reauth=1

    2021-03-24 20:59:33 UTC [apache][access_compat:error] [pid 60188] [client 35.214.182.128:12136] AH01797: client denied by server configuration: /home/customer/www/ambixperfumes.com/public_html/wp-content/uploads/woocommerce_uploads/, referer http://ambixperfumes.com/wp-content/uploads/woocommerce_uploads/

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2021 at 14:44

    Contact your hosting provider and ask for assistance with this issue.

    Regards

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