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  Rodrigo

  Participant

  November 27, 2020 at 16:35

  Hello my website started to present a problem that when you add a product to the cart the cart is still empty I will attach a video of the problem to help in the solution

  #261603 Copied Theme version: 7.0.2 WooCommerce version: Versão 4.6.0
  6 Answers
  

  Olga Barlow

  Participant

  November 27, 2020 at 19:18

  Hello,

  It looks like some kind of cache. Do you use the cache plugin?

  Regards

  #261626 Copied
  

  Rodrigo

  Participant

  November 27, 2020 at 19:29

  cache plugin using the w3 full cache. The problem started yesterday that I changed the server I went to my store without cloudways before the shared server that my store was already using the total w3 cache and did not have this problem. How can I adjust?

  #261629 Copied
  

  Olga Barlow

  Participant

  November 27, 2020 at 19:40

  Hello,

  Problem could be related to cache plugin or to your migration. Provide us with temporary WP Dashboard access to your site. We’ll check how it works with the default WooCommerce theme Storefront. If you have the same issue with the Storefront we can do nothing in this case.

  Regards

  #261636 Copied
  

  Rodrigo

  Participant

  November 27, 2020 at 21:45

  ok

  Please contact administrator
  for this information.

  #261645 Copied
  

  Olga Barlow

  Participant

  November 30, 2020 at 10:13

  Hello,

  I have checked your site and don’t see the mentioned issue anymore https://gyazo.com/91eee4a015af4b07faade062ced732a7 Have you sorted out?

  Regards

  #261858 Copied
  

  Olga Barlow

  Participant

  November 30, 2020 at 10:13

  Hello,

  I have checked your site and don’t see the mentioned issue anymore https://gyazo.com/91eee4a015af4b07faade062ced732a7 Have you sorted out?

  Regards

  #261859 Copied
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