When add to cart alert choose pop up but not working

This topic has 4 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Jack Richardson

  • Avatar: Focu5
    Focu5
    Participant
    June 13, 2024 at 06:18

    Hello i had tryed turn on when add to cart product popup because i wanna use sales booster on popup increase sellings but when its enabled just loading pop up and thats all tryed disable cache still same.

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    support staff only.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2024 at 07:40

    Hello, Focu5,

    Thank you for reaching out to us with your concern.

    To address the issue, please navigate to WooCommerce > Status > Logs and check the most recent fatal-error file. Subsequently, proceed to Plugins and disable the plugin mentioned in the error file. If the problem is resolved after these steps, kindly contact the support team of the respective plugin for further assistance.

    Best Regards,
    8Theme’s Team

    Avatar: Focu5
    Focu5
    Participant
    June 13, 2024 at 08:03

    im getting fatal error from woocomerce can you check it?

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 13, 2024 at 08:21

    Dear @Focu5,

    We hope this message finds you well. It has come to our attention that there are errors occurring during the update of your database. To resolve this issue efficiently, we kindly suggest that you reach out to WooCommerce Support for specialized assistance. You can contact them via the following link: [https://wordpress.org/support/plugin/woocommerce/].

    Alternatively, it may be beneficial to verify the status of your database with your hosting provider.

    We appreciate your attention to this matter and are confident that WooCommerce Support or your hosting provider will be able to offer the necessary guidance to resolve these issues promptly.

    Best Regards,
    Jack Richardson
    The 8Theme Team

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