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What’s the necessary server settings, no this problem in other demos

This topic has 2 replies, 2 voices, and was last updated 2 days, 20 hours ago ago by Alex Carter

JackyRuan

Participant

May 31, 2025 at 04:39

When I install your xstore theme and try a book store demo,but it shows as below, what’s the necessary server should i get ready for, other demos never met this problem
Book Store Demo Installed! However, We’ve Encountered Some Errors:

elementor_sections not installed 🙁

elementor_footers not installed 🙁

elementor_headers not installed 🙁

elementor_archives not installed 🙁

elementor_single_products not installed 🙁

The most common errors occur due to low server requirements. We strongly recommend that you contact your hosting provider to verify and adjust the necessary server settings.

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1 Answer

Alex Carter

Support staff

May 31, 2025 at 07:06

Hello,

Thank you for reaching out to us.

1/ Please read this article – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

2/ If you are installing XStore on an existing website where plugins such as Elementor have already been activated, to display the header content correctly, you must activate the Flexbox Container feature https://www.8theme.com/documentation/xstore/troubleshooting/what-to-do-if-the-header-content-is-not-visible-after-import/

3/ Before proceeding with the import, please ensure that all third-party plugins are disabled. If this does not resolve the issue, we would be happy to assist you with the import process.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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