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Weird problem with elementor pro - by Raq320

This topic has 7 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Raq320

Raq320

Participant

May 13, 2021 at 07:44

Hello,
I bought elementor pro to edit my shop page and some weird things happen on my main page. When I was using free version of elementor everything was okay. I attach the pictures
Free vesrion
https://ibb.co/gvcT4gF
https://ibb.co/g9z0FJ1
Elementor PRO
https://ibb.co/ZcsZvxn
https://ibb.co/Y0xQVjd

#287349 Copied Theme version: 1

6 Answers

Olga Barlow

Participant

May 13, 2021 at 10:52

Hello,

Provide us with link to your site and temporary WP Dashboard access. We’ll take a closer look at your issue.

Regards

#287375 Copied

Raq320

Participant

May 17, 2021 at 14:01

Okey, can You also check one thing:
Woocommerce says that my theme has old version of site templates

Please contact administrator
for this information.

#287794 Copied

Olga Barlow

Participant

May 17, 2021 at 17:16

Hello,

All the out of date templates are email templates that you copied to your child theme https://prnt.sc/131jdor We are not responsible for changes that you did in the child theme. So, check the original WooCommerce plugin files and update files that you copied to your child theme according to changes that WooCommerce plugins did.

Elementor Pro just change the container color to white instead of custom color you have. Check the page editing with the Elementor Pro now.

Regards

#287829 Copied

Raq320

Participant

May 19, 2021 at 13:49

Still is something wrong, but I dont know what. In elementor pro the view is correct but when you publish still there is no gap between block.
With free elementor everything works fine

#288173 Copied

Olga Barlow

Participant

May 19, 2021 at 15:29

Hello,

Check now, please. I added “important” to CSS rule.

Regards

#288192 Copied

Raq320

Participant

May 19, 2021 at 15:51

Now everything is perfect thank You so much

#288195 Copied
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