Weird errors in debug.log for mx et-core plugin

This topic has 10 replies, 3 voices, and was last updated 4 weeks, 1 days ago ago by Tony Rodriguez

  • Avatar: ziga32
    ziga32
    Participant
    November 5, 2025 at 16:18

    I updated my webshop to 9.6 and site is loading 1 minute. Debug.log showy me this.
    https://share.cleanshot.com/DfST230F

    I updated to 9.6.1 but the issue remains.

    Site is tomatshop.com
    PHP 8.2

    9 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 5, 2025 at 17:11

    Hello, ziga32,

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: ziga32
    ziga32
    Participant
    November 5, 2025 at 17:59

    sure

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 6, 2025 at 09:04

    Hello, ziga32,

    It seems that the website you provided access to is currently not working. We are receiving the following error message: “Error establishing a database connection” when trying to open any of its pages.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: ziga32
    ziga32
    Participant
    November 6, 2025 at 11:16

    yeah that happens, I thought it was because of this error. just try again in a couple of minutes.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 6, 2025 at 13:55

    Hello, ziga32,

    Thank you for providing access. We have made changes to the following file, and these updates will also be included in the next release:

    wp-content/plugins/et-core-plugin/app/controllers/shortcodes/menu-list-item.php

    Best regards,
    The 8Theme Team

    Avatar: ziga32
    ziga32
    Participant
    November 6, 2025 at 14:28

    many thanx

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 6, 2025 at 14:41

    Dear ziga32,

    You’re most welcome! Wishing you a wonderful day ahead.

    We hope our theme is elevating your experience. If you could take a moment to leave us a glowing 5-star review on ThemeForest, it would mean the world to us. Your feedback is incredibly important and helps us continue to improve.

    You can rate us here: https://themeforest.net/downloads

    Should you have any other questions or require assistance, please don’t hesitate to contact us. Our dedicated support team is always here to help.

    Kind regards,
    The 8Theme Team

    Avatar: ziga32
    ziga32
    Participant
    November 6, 2025 at 14:44

    Thanks for the support! My topic “weird errors in debug.log for mx et-core plugin” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 6, 2025 at 14:44

    Dear ziga32,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

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