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Website very heavy & front page cannot put video as background

This topic has 17 replies, 3 voices, and was last updated 4 weeks, 1 days ago ago by Andrew Mitchell

Fabricehty

Participant

April 6, 2024 at 07:25

Hello , my website ,https://kdpujashop.mu/ is very heavy to load , the product still process on mobile and desktop can you please help ??

Also the background i cannot input a video background.

Please help !!!

Please, contact administrator
for this information.

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support staff only.

#390330 Copied Theme version: 9.3.3

16 Answers

Rose Tyler

Support staff

April 7, 2024 at 10:30

Hello, Fabricehty,

Thank you for reaching out to us.

1/ We kindly ask that you attempt to deactivate the option available at the following link and observe any changes: https://prnt.sc/WxsRPkR7S-Yt

2/ The performance of a website is influenced by a multitude of factors beyond our control. However, we are able to provide you with resources that may assist in enhancing your website’s speed. Please refer to the following guide for optimization tips: https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

3/ For guidance on utilizing video backgrounds with the Elementor plugin, we trust that the accompanying documentation will be of service to you: https://elementor.com/help/section-background-video-options/

Best Regards,
8Theme’s Team

#390452 Copied

Fabricehty

Participant

April 7, 2024 at 13:47

dear 8theme team , i try and it not working for the background video ,

you may seen that it is very different beaucase i import one of your theme and the video to change the background is not working

#390476 Copied

Rose Tyler

Support staff

April 7, 2024 at 15:44

Hello, Fabricehty,

We kindly request that you provide us with the URL of the page where the video background section is not functioning properly.

On your Home page, the video background works fine – https://gyazo.com/a079f1d217e4077c353ef7030babddff

Best Regards,
8Theme’s Team

#390503 Copied

Fabricehty

Participant

April 7, 2024 at 19:45

Not here , please take a look to the screenshot , it this part i cant put aby video background 🙁

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support staff only.

#390528 Copied

Fabricehty

Participant

April 8, 2024 at 07:43

urgent !!! i need the background video on the front page as screen shot

Please contact administrator
for this information.

#390564 Copied

Rose Tyler

Support staff

April 8, 2024 at 08:29

Hello, Fabricehty,

We appreciate your prompt response.

The element of your screenshot is Slides which does not have an option for the video background, such background can be added for sections of containers, for example – https://prnt.sc/vmWfikMWrx2o
In your case, you can edit the Section settings and set the video background https://prnt.sc/g-5e_lthyt_e (we did it on your Home page, please check).
Or you can try to use our new element for slides – https://youtu.be/5ZwO_Cwzy14?feature=shared

Best Regards,
8Theme’s Team

#390571 Copied

Fabricehty

Participant

April 8, 2024 at 13:15

but as you can see you can’t replace the video background to the slider sector ,

#390623 Copied

Rose Tyler

Support staff

April 8, 2024 at 13:21

Hello, Fabricehty,

The slides element does not have an option for the video background, you can try to use our new element for slides – https://youtu.be/5ZwO_Cwzy14?feature=shared that allows creating slides separately using Elementor and set for them background videos for container or section.

Best Regards,
8Theme’s Team

#390629 Copied

Fabricehty

Participant

April 8, 2024 at 13:31

the slider background cannot be replace to a video background ,

am not saying that the slider should have video ,

am saying that the actual background cannot be replace to a video background

#390631 Copied

Rose Tyler

Support staff

April 8, 2024 at 13:40

Hello, Fabricehty,

The slides element does not have an option to change the actual background to a video background.

But this option is available for XStore Slider https://prnt.sc/xUdQPExaTZY1 because every slide is created separately https://prnt.sc/ULIJ5jYTUi8y > https://prnt.sc/oi4P-SwDnL5B

We hope it is clear now.

Best Regards,
8Theme’s Team

#390634 Copied

Fabricehty

Participant

April 8, 2024 at 17:24

I know that it a slide background but why i cant replace it to a background video ??

I know that it a slide but i want to remove it..

And replaceee it by a background video

#390697 Copied

Rose Tyler

Support staff

April 9, 2024 at 07:30

Hello, Fabricehty,

We apologize for any inconvenience, but we find your response to be somewhat ambiguous. It is our understanding that we have provided a comprehensive explanation previously. Therefore, we kindly request that you furnish us with additional details regarding your inquiry, accompanied by screenshots, to prevent any misunderstandings.

“I know that it a slide background but why i cant replace it to a background video ??” – please provide a screenshot.

“I know that it a slide but i want to remove it..” – what exactly do you want to remove, please provide screenshots.

“And replaceee it by a background video” – in case there is such an option for background https://prnt.sc/UWOpwePuyPBH , the video can be uploaded, in another case, there is no such possibility, unfortunately.

Best Regards,
8Theme’s Team

#390746 Copied

Fabricehty

Participant

April 10, 2024 at 06:27

Guy, It very easy and clean to understand that i need this to be replace by a background video..

This is actually a slider okay , we all see that it is an image slider,

But what i want it to put a video background , i dont care if the slider background is remove , just want a video background that all

Files is visible for topic creator and
support staff only.

#390950 Copied

Rose Tyler

Support staff

April 10, 2024 at 08:22

Hello, Fabricehty,

We already did it on your site and answered: “In your case, you can edit the Section settings and set the video background https://prnt.sc/g-5e_lthyt_e (we did it on your Home page, please check).” Right now, we see that you deleted the slider with video background, that we created, form the site.

“But what i want it to put a video background , i dont care if the slider background is remove , just want a video background that all” – We’ve added the slider with video background one more time, it is under your own slider with image, please check the Home page content now. You can change the video to the desired one here – https://prnt.sc/IUicarQtee6F

Best Regards,
8Theme’s Team

#390979 Copied

Fabricehty

Participant

April 10, 2024 at 10:22

Thanks you very much , i understand what it was , thanks for your help

#391072 Copied

Andrew Mitchell

Support staff

April 10, 2024 at 10:23

Dear Fabricehty,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#391073 Copied
Tagged: heavy website solutions, improve website load speed, lightweight woocommerce themes, optimizing wordpress front page, video background alternatives, wordpress performance enhancement, wordpress woocommerce templates
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Website very heavy & front page cannot put video as background

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