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Website theme not displaying correctly – help urgently needed please

This topic has 4 replies, 2 voices, and was last updated 7 years, 2 months ago ago by Eva Kemp

  • Avatar: paulie1965
    paulie1965
    Participant
    February 2, 2017 at 15:45

    We have been creating a website that has, in the last day, gone very wrong on the front end.

    Nothing is displaying correctly and it looks like the theme has been broken somehow.

    We are currently exhibiting at a show in the US (at great expense!) and the website is a pivotal part of that.

    We are in urgent need of technical support please!

    #153778 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 2, 2017 at 16:40

    Hello,

    Now I see empty page on your site. Have you removed WordPress installation?
    Please let us know.

    Regards,
    Eva Kemp.

    #153792 Copied
    Avatar: paulie1965
    paulie1965
    Participant
    February 2, 2017 at 20:02

    Thank you for your reply Eva – it seems that something else happened to the site earlier in the day and it was showing a blank page earlier.

    I have just refreshed my cache again and now the site is now displaying as it was earlier on today, with the plain text and content all over the place (broken theme).

    #153832 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    February 3, 2017 at 11:43

    Hello,

    As I see now the site is shown fine.
    Do you still have any issues?

    Regards,
    Eva Kemp.

    #153875 Copied
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