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  spes31

  Participant

  August 4, 2025 at 17:24

  Dear 8Theme Support Team,

  I am currently experiencing an issue with my website using the XStore theme. After importing the theme demo content and setting up the site, the frontend is stuck on a loading animation and does not proceed to display any content.

  Details of the issue:
  – The website displays a custom loading screen indefinitely.
  – I have already cleared my server cache (Varnish and application cache) through Cloudways.

  Thank you very much for your support.

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #451827 Copied
  1 Answer
  

  Jack Richardson

  Support staff

  August 5, 2025 at 06:27

  Hello @spes31

  Please, check now.

  Kind regards,
  Jack Richardson
  The 8theme’s team

  #451849 Copied
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