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Website stuck in Elementor loading screen when i click on edit with elementor

This topic has 8 replies, 3 voices, and was last updated 2 weeks, 1 days ago ago by Tony Rodriguez

Edgar

Participant

April 28, 2025 at 18:53

Whenever I click on edit with elementor for the products archive/shop page (also in other pages) in my website, the elementor loading screen gets stuck and I am not able to edit the page. This has happened suddenly and I have not added any new plugins.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#442220 Copied Theme version: 9.4.10

7 Answers

Edgar

Participant

April 28, 2025 at 19:21

Something is going on with the theme and elementor. Because also the widget sidebar is stuck loading and I can not add widgets.

#442221 Copied

Edgar

Participant

April 28, 2025 at 19:25

see

Files is visible for topic creator and
support staff only.

#442222 Copied

Edgar

Participant

April 28, 2025 at 20:44

I also rolled back to a previous version of elementor and that does not work either

#442226 Copied

Edgar

Participant

April 28, 2025 at 20:59

Very weird issue

#442227 Copied

Alex Carter

Support staff

April 29, 2025 at 07:17

Hello,

Thank you for reaching out to us.

We have reviewed the template under XStore Builders > Archive Products > Edit Template, and, surprisingly, we did not encounter any issues during our inspection. Please refer to the following screenshot for your reference: https://prnt.sc/HArZLpMmnshM

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Best regards,
The 8Theme Team

#442249 Copied

Edgar

Participant

April 29, 2025 at 21:04

Yes it seems something was weird from my network

#442340 Copied

Tony Rodriguez

Support staff

April 29, 2025 at 21:04

Dear Edgar,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#442341 Copied
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Website stuck in Elementor loading screen when i click on edit with elementor

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