Website speed very slow - by AdXL Graphic Studio

This topic has 4 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: AdXL Graphic Studio
    AdXL Graphic Studio
    Participant
    October 8, 2020 at 06:27

    I have just activated one theme and the full loading time of the website is around 8 seconds. This makes it totally useless. So, whats the problem and how can I bring it down to 2 seconds?? Because if loading speed doesn’t decreases then there’s no point of wasting my time building the website!!

    My original website also doesn’t take much time: http://www.adxl.in

    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 8, 2020 at 09:16

    Hello,

    Thank you for using our theme!

    We are working on speed optimization of our theme. Could you, please, provide us with WP Dashboard and FTP access to your site to upload the pre-released archive with improved speed results?

    Regards

    Avatar: AdXL Graphic Studio
    AdXL Graphic Studio
    Participant
    October 8, 2020 at 14:46

    How am I supposed to do that?
    This loading time is too much
    And before starting can you reduce the loading time to 2 seconds?
    What’s the refund policy on the theme incase you are not able to reduce the speed limit?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 8, 2020 at 23:11

    Hello,

    Provide us with WP Dashboard and FTP access to your site in the Private content area and we’ll try to improve your site speed.

    Regards

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