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Website Slow - by nasan - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Olga Barlow

nasan

Participant

May 3, 2017 at 10:06

Hi there, so I am using the theme for my business and we have a lot of users and products everyday. My site is gone very slow and when I asked my host to investigate the cause of the issue, they gave me the response below:

Please can you help me urgently.

Please, contact administrator
for this information.

#161924 Copied

2 Answers

nasan

Participant

May 3, 2017 at 10:09

Here is the link to view the mentioned “slow_queries.txt” file:

Please, contact administrator
for this information.

#161926 Copied

Olga Barlow

Support staff

May 4, 2017 at 19:03

Hello,

These are requests about products to your DB.
If you are interested in DB optimization you may contact https://wpkraken.io/?ref=8theme
Because our support does not include optimization services, unfortunately.

Regards

#162192 Copied
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