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  nasan

  Participant

  May 3, 2017 at 10:06

  Hi there, so I am using the theme for my business and we have a lot of users and products everyday. My site is gone very slow and when I asked my host to investigate the cause of the issue, they gave me the response below:

  Please can you help me urgently.

  Please, contact administrator
  for this information.

  #161924 Copied
  2 Answers
  

  nasan

  Participant

  May 3, 2017 at 10:09

  Here is the link to view the mentioned “slow_queries.txt” file:

  Please, contact administrator
  for this information.

  #161926 Copied
  

  Olga Barlow

  Participant

  May 4, 2017 at 19:03

  Hello,

  These are requests about products to your DB.
  If you are interested in DB optimization you may contact https://wpkraken.io/?ref=8theme
  Because our support does not include optimization services, unfortunately.

  Regards

  #162192 Copied
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