Website Demo Content Installed Incompatibility Error

This topic has 2 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: ahmad raza
    ahmad raza
    Participant
    February 16, 2024 at 10:59

    Hi! My Website Registers Smoothly but when I am Installing my demo content, the plugins are not installed and it shows me the below listed message.
    Oops it looks something went wrong. Please check your system requirements first. In case it will happened again, please, contact us 8theme.com
    Likewise, my system status requirements are fully compatible as you see in the attached file. Kindly resolve this issue. Thanks!

    Please, contact administrator
    for this information.
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    support staff only.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 16, 2024 at 11:41

    Hello, @ahmad raza,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ We kindly request that you proceed with the deregistration and subsequent registration of your theme. To ensure a smooth process, please carefully read and adhere to the instructions provided in our theme documentation, which can be found at the following link: https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites#Theme-Registration-sGOK3

    2/ Following the successful registration of your theme, we are pleased to guide you through the process of installing the demo content on your website. For detailed instructions, please visit our documentation page at the following link: https://xstore.helpscoutdocs.com/article/34-demo-content

    We hope you find this information helpful. Should you require any further assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

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