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Website on IE stopt working - by iyfm - on WordPress WooCommerce support

This topic has 21 replies, 7 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

iyfm

Participant

May 11, 2016 at 09:51

Hi,

Our website: https://repenroer.nl/

Is not working anymore on IE we are getting many errors.

All other browsers work fine.

Please help!

#125081 Copied Theme version: 3.0 WooCommerce version: latest

20 Answers

Mackenzy

Participant

May 11, 2016 at 10:49

I experience exactly the same thing with my site. Can you please look into this?

#125095 Copied Theme version: Latest WooCommerce version: Latest

iyfm

Participant

May 11, 2016 at 13:49

Hi Support,

COuld you have a look at our request? See that the problem is not only on our website.

Thanks

#125154 Copied

Jens

Participant

May 11, 2016 at 23:04

I also get it 🙁

#125339 Copied Theme version: 3.0 WooCommerce version: newest

Mackenzy

Participant

May 12, 2016 at 09:49

Hello Support Team!

Can you please look into this problem? There seem to be more people who struggle with this!

#125418 Copied

Eva Kemp

Participant

May 13, 2016 at 09:37

Hello,

We’re sorry for a delay.
Please try to disable Cart widget in Theme Options > Header and check your sites in IE browser.

Regards,
Eva Kemp.

#125633 Copied

iyfm

Participant

May 13, 2016 at 09:50

Working! But what is the bug then?

#125642 Copied

Mackenzy

Participant

May 13, 2016 at 10:58

This is absolutely not a satisfactory solution. I need the Cart Widget on the page.
Please supply a fix to the problem.

#125668 Copied

Eva Kemp

Participant

May 13, 2016 at 13:30

Hello,

We’ve forwarded this issue to our developers. Once there is a result we’ll let you know.

Regards,
Eva Kemp.

#125701 Copied

Jens

Participant

May 14, 2016 at 08:43

Hello, do you have any estimate for a solution?

My customer isn’t earning a dime until this has been solved! It must be your top priority and shouldn’t really be hard to find a solution since this is about identifying what has changed since latest release.

Until then, where can we download a stable release?

Regards
Jens

#125776 Copied Theme version: latest

Jens

Participant

May 14, 2016 at 09:18

For the rest of you with the same problem, do like this dude: https://www.8theme.com/topic/internet-explorer-11-crash/

<!doctype html>
<html>
<head>
<meta http-equiv=”X-UA-Compatible” content=”IE=EmulateIE10″>
…

#125779 Copied

Jens

Participant

May 14, 2016 at 10:16

After doing above, the currency switches from default (kr) to euro in the basket when clicking to another page on the site. I don’t know if there’s a connection but the behavior only appears in IE11.

#125782 Copied

Jens

Participant

May 18, 2016 at 21:00

Hi, would appreciate some help. Thx.

#126431 Copied

Jens

Participant

May 20, 2016 at 17:44

Hello… anyone pls.

#126696 Copied

ricardo

Participant

May 20, 2016 at 17:57

I also have the same problem. Does the new update fix this?

#126698 Copied

Jack Richardson

Support staff

May 20, 2016 at 18:07

Hello @Jens,

Our developer team is working on the problem with theme displaying in IE browser and all fixes will be included in the next theme update. Please take our apologies for inconveniences.

Best regards,
Jack Richardson.

#126700 Copied

Jens

Participant

May 20, 2016 at 18:23

Good to hear 🙂 and next update is…?
Thx.

#126704 Copied
Jens

Participant

May 21, 2016 at 00:31
Hi Jack, I just uploaded the new version and it seems to have fixed it – great, thx 🙂

However, my site – http://www.jensengrill.com – is no longer transparent. It has some sections/blocks which doesn’t show the background. Once I think I got some css code from you guys:

.container, .title span { background-color: transparent !important; } .footer-top.footer-top-3 { background-color: transparent !important; }

But that doesn’t quite does it now. I hope you can suggest any additional code.
Many thanks.
Jens
#126727 Copied
Jack Richardson

Support staff

May 21, 2016 at 09:42
Hello @Jens,

Please use this css code:

.header5 .container, .main-nav .container, .container { background-color: transparent !important; }

Best regards,
Jack Richardson.
#126739 Copied
chndr

Participant

May 23, 2016 at 20:37

Wich version of the Legenda causes this bug in IE? I guess Legenda 3.0?

I am glad that I have not done the update.

Hope to recieve a message when this bug is fixed. For now I’ll be safe with Legenda 2.11..

Thanks

#126914 Copied

Eva Kemp

Participant

May 24, 2016 at 08:05

Hello @chndr,

We’ve already fixed this bug in the version 3.0.1 http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 . You can update the theme to this version.
Don’t forget to create backup!

Regards,
Eva Kemp.

#126941 Copied
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