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Website not showing content when logged pout

This topic has 6 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

  • Avatar: Alex Q
    Alex Q
    Participant
    April 28, 2022 at 01:26

    Hi,
    For some reason only when I am logged in I can see some parts of home website like the Slider Revolution and this happens on all devices. While I am logged out can’t see them.

    Thanks,

    AQ

    Please, contact administrator
    for this information.
    #322832 Copied Theme version: 8.1.4 WooCommerce version: 6.4.1
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 28, 2022 at 06:55

    Hello,

    1/ Do you use CDN or server cache? Try to clear all cache.
    2/ Try to disable all the third-party plugins (including cache plugins and CDN), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser/server, and check then. Maybe one of the additional plugins is a reason for the problem.

    Regards

    #322833 Copied
    Avatar: Alex Q
    Alex Q
    Participant
    April 29, 2022 at 16:52

    Thank you. we found the issue.

    We have another question. There is a legend:

    “Congratulations! You’ve got free shipping”. on the cart. How can we delete the legend?

    Thanks again.

    AQ

    #322936 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 30, 2022 at 07:26

    Hello,

    You’re welcome!
    XStore > Sales booster > Progress Bar

    Regards

    #322943 Copied
    Avatar: Alex Q
    Alex Q
    Participant
    May 1, 2022 at 02:26

    Thanks!

    #322972 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 1, 2022 at 07:12

    You’re welcome! Have a nice day!

    Regards

    #322977 Copied

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