Website Not Propogating Database Error with database .htaccess files error

This topic has 2 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

  • Avatar: Pavan
    Pavan
    Participant
    February 8, 2023 at 08:58

    Hello, I have problem in my website not opening or propagating. When contacted the Server team they did mentioned as the error is from the theme. The content of the server team error mentioned is as below.

    The team has checked on the same on checking the team has confirmed that the issue is due to the database and .htaccess files of the website and its recommended to please check the same with a developer as he would be the best person here to check on the same and fix it for you. Also, the team has checked from the server end and the the server is now up and working without any issues

    Please help in getting this resolved.

    Thanks
    Pavan

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2023 at 13:41

    Hello, Pavan

    Issue in the database and .htaccess files are independent of our theme.

    Please describe in more detail what assistance you need from our XStore theme side. Describe the problem in more detail with screenshots, please.

    Kind Regards,
    8Themes Team

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