Website is very slow - by harryp - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 8 years ago ago by Eva Kemp

  • Avatar: harryp
    harryp
    Participant
    February 24, 2016 at 18:10

    Hi,

    My website is very slow to load (both initially, and in between pages). I initially thought it was to do with my server, so I changed hosting providers, but the site still loads ridiculously slowly (upwards of 10secs per page).

    I now think it might be something to do with not configuring the theme properly. My website link is below. Please could someone take a look and tell me what I’ve done wrong. Thank you

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 24, 2016 at 18:18
    Avatar: harryp
    harryp
    Participant
    March 30, 2016 at 15:11

    Hi,

    I’ve used the articles that you recommended and altered my website but it is still ridiculously slow even with cache-ing etc. I’ve even changed hosting providers and it hasn’t helped either.

    I’m confused because I have used your template pretty much out-of-the box without many alterations.

    Is there something else I’m missing? Is there a way of running some kind of diagnostic to find out what is causing the slow initial loading of the site?

    Thanks in advance

    Avatar: Eva
    Eva Kemp
    Support staff
    March 30, 2016 at 16:01

    Hello,

    Please take our apologies ,but we’ve improved our theme as much as we could. And we have already emphasized if someone of our customers has experience in development and has proposals concerning changes in the theme (we mean only specific changes in the code in particular files, rather than general phrases like “Reduce CSS File” etc), we are asking to declare them here or contact us via the contact form https://www.8theme.com/contact-us/

    Thank you for understanding.
    Regards,
    Eva Kemp.

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