Website is very slow and not even loading properly!

Dear @Gen Vape,

We hope this message finds you well.

In order to review and verify your current settings, we kindly request temporary access to your WordPress admin panel.

To grant us access, please create a new user account with Administrator privileges via your WordPress Dashboard. Once the account has been created, you may securely share the login credentials with us through the Private Content section provided for this purpose.

Thank you for your cooperation and support.

Best regards,
The 8Theme Team

Dear @Gen Vape,

We hope this message finds you well.

We would like to bring a few important points to your attention regarding your website’s performance:

1. Currently, there are approximately 30 active third-party plugins installed on your website. We recommend using the Query Monitor plugin(https://wordpress.org/plugins/query-monitor/) to identify which of these plugins may be contributing to slow loading times. We kindly suggest deactivating or removing any unnecessary plugins, as an excessive number of active plugins can significantly impact website performance.

2. The “Delay JavaScript Execution” feature available in the WP Rocket plugin can be highly effective in improving loading speed. We advise reviewing and excluding certain theme and plugin scripts from this feature as outlined in the following guide: https://tinyurl.com/2dfkx3hr. For further details, please refer to the official documentation here: https://docs.wp-rocket.me/article/1560-delay-javascript-execution-compatibility-exclusions.

3. Please note that website speed optimization falls outside the scope of our standard support services. If you wish to enhance your website’s performance, we invite you to submit a request through our Customization Panel at: https://www.8theme.com/account/#etheme_customization_panel. Kindly be aware that customization services may incur additional charges.

Thank you for your understanding and cooperation.

Best regards,
The 8Theme Team