Website is looking different after I changed it

This topic has 8 replies, 3 voices, and was last updated 3 hours, 45 minutes ago ago by Jack Richardson

  • Avatar: sky
    sky
    Participant
    December 2, 2025 at 00:40

    I have a white part on my website, and it looks different than in preview, and it also didn’t update.

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    support staff only.
    7 Answers
    Avatar: Samir Malik
    Samir Malik
    Support staff
    December 2, 2025 at 03:42

    Hi Sky,

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Samir Malik
    Samir Malik
    Support staff
    December 2, 2025 at 03:42

    Hi Sky,

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: sky
    sky
    Participant
    December 2, 2025 at 03:51

    Hey, I created the account.

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 2, 2025 at 08:12

    Hello @sky,

    Please check now. We have implemented a temporary solution to change the background color of your website from white.

    Best regards,
    The 8Theme Team

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 2, 2025 at 08:12

    Hello @sky,

    Please check now. We have implemented a temporary solution to change the background color of your website from white.

    Best regards,
    The 8Theme Team

    Avatar: sky
    sky
    Participant
    December 2, 2025 at 14:33

    Hello,

    Thank you so much, but now I have other issue, I added 2 texts on this page – https://allcheats.net/product-category/cs2cheats/ , but on the website it shows only 1, and the navigation bar is on top of the text, making it not being visible. I attached the screenshot of the preview, and the link to the page.

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 2, 2025 at 14:47

    Hello @sky,

    The content displayed on your website (https://prnt.sc/CesDrk3k_weE) appears beneath the header because the “Header Overlap” option is currently enabled. To resolve this, you can either add additional top padding to the section containing the text or create multiple headers with specific conditions—for example, setting the header to “non-overlap” with conditions for all pages except the homepage or according to other requirements.

    For more information about the Header Builder, please refer to our documentation: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

    Best regards,
    Jack Richardson
    8Theme Team

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