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Website content not showing - by reslusaimee

This topic has 6 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp

reslusaimee

Participant

January 18, 2016 at 22:14

Hi,

A week or so ago I had to reload my template. Now all the content that was originally created is not showing on the front end but still visible on the back end. I can edit and save but it’s not working when I try to preview, etc. the shop section was actually working (though the footer is not) but now there is a Woocommerce update which I’m not going to mess with until my other issues are resolved. How can I get myself up and running again!

#108619 Copied Theme version: Classico v1.4 WooCommerce version: v2.4.12

5 Answers

Eva Kemp

Support staff

January 19, 2016 at 11:35

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#108701 Copied

reslusaimee

Participant

January 19, 2016 at 16:20

So sorry I forgot this!! Let me know if you need anything else.

THANKS!!

Aimee

Please, contact administrator
for this information.

#108763 Copied

Eva Kemp

Support staff

January 19, 2016 at 17:40

Hello,

You’re using old plugins versions.
Please update WPBakery Visual Composer, Ultimate Addons for Visual Composer, Revolution Slider plugins. You can download them here: https://www.8theme.com/download-plugins/ .

Regards,
Eva Kemp.

#108779 Copied

reslusaimee

Participant

January 19, 2016 at 19:22

Thank you. I had thought that it would update when the template updated. I now know to keep an eye out for the available plug-in downloads. WooCommerce is now saying they have a major update with v2.5.0 Is this template compatible with with version or should I wait to install this update as well?

#108797 Copied

Eva Kemp

Support staff

January 19, 2016 at 21:28

Hello,

We recommend to keep old woocommerce version until we release a new theme version.

Regards,
Eva Kemp.

#108814 Copied
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