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Website colours don’t change on the live website

This topic has 4 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by Tony Rodriguez

alex

Participant

January 29, 2025 at 12:17

Hello.

I have changed the theme main color , and the background color for the bottom header, but on the live website they don’t seem to change.

Can you help?

Thanx!

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#432667 Copied Theme version: 9.4.6

3 Answers

Tony Rodriguez

Support staff

January 29, 2025 at 12:21

Hello, @alex,

Thank you so much for purchasing our theme and contacting our support center.

Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

Afterward, please disable the Cache plugin, CDN, and the server cache, clear your browser cache, and check again.

If this doesn’t help, Please provide us with temporary wp-admin access to your site, and we will investigate the issue more thoroughly.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

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alex

Participant

January 29, 2025 at 12:59

Still doesn’t work, i will send you the login credentials

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Tony Rodriguez

Support staff

January 29, 2025 at 13:32

Hello, @alex,

Thank you for providing us with the wp-admin access.

To modify the header bottom color, please navigate to **XStore > Theme Options > Header Builder**.

For your convenience, we have included reference images in the private content area.

We hope this information is helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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