Website changes arent showing up during editing.

This topic has 2 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Rose Tyler

  • Avatar: MUNRO.
    MUNRO.
    Participant
    July 17, 2025 at 21:44

    Only some of the changes are showing up but not things like the logo and menus. They still remain the old demo options. We have tried clearing Cache, disabling all plugins and turning off cdn but still doesnt work.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2025 at 07:11

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

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