This topic has 45 replies, 4 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler
Hello,
Some plugin is causing the issue.
Disable them one by one to find it out.
Unfortunately custom sidebar can’t be set for different categories.
Regards,
Eva Kemp.
Hi Eva,
You’re right, it is the W3 Caching Plugin.
Do you have an other option for a caching plugin working with your theme?
The website is loading really slow and we did everything we could. Any idea’s?
Hello,
This plugin works with our theme. Other clients use it without any problems.
Please check if you configured it correctly
http://www.wpbeginner.com/plugins/how-to-install-and-setup-w3-total-cache-for-beginners/
https://code.tutsplus.com/tutorials/configuring-w3-total-cache-general-settings-i–cms-20920
Best regards,
Jack Richardson.
Hi Jack,
Thank you, i will do that.
When i screen the webshop in GTMetrix.com it say:
Defer parsing of JavaScript
1.6MiB of JavaScript is parsed during initial page load. Defer parsing JavaScript to reduce blocking of page rendering.
I have this problem with every shop i made with this theme. how can i fix this?
Hello,
Please refer to these articles:
http://www.shoutatech.com/how-to-defer-parsing-of-javascript-in-wordpress/
https://raazxplorer.wordpress.com/2015/02/20/increase-wordpress-site-speed-with-wp-deferred-javascripts-plugin/
Regards,
Eva Kemp.
Hello,
We have a really strange issue on our webshop! All the prices of the products live their own lives. When i add a product and give it a price like € 10,-, it said € 16,- on the desktop and € 13,- on the mobile. What the… How is this possible?
For example look at this product: https://www.toejoesieraden.nl/product/armbanden-set-voor-moeder-dochter/
In the shop : € 18,25 (good)
In product page: € 15.08 (wrong)
In cart: € 18,25 (good)
And a other problem is the price problems on the desktop and mobile. For example look at: https://www.toejoesieraden.nl/product-categorie/cadeaubon/
On the desktop is everything good. Those are giftcards.
On the mobile is the card in stead of €10,- all of an sudden € 8.26
Can you help me please??
Hello,
Try to disable all 3rd-party plugins and check if the issue still persists.
Also check it with default Woocommerce theme Storefront. Does it happen there too?
Regards,
Eva Kemp.
Hi Eva,
I think it’s W3 Caching plugin. But how can i use this then? Because you recommended this plugin but this a really big problem. I deactivated it now but i need it for the speed of the webshop. What can i do now?
Hello,
Have you followed the instructions regarding W3 Total Cache plugin http://www.wpbeginner.com/plugins/how-to-install-and-setup-w3-total-cache-for-beginners/
https://code.tutsplus.com/tutorials/configuring-w3-total-cache-general-settings-i–cms-20920
provided in the previous post?
Best regards,
Jack Richardson.
Hello,
When someone wants to leave a review on a product, they don’t see a keyboard on there mobile screen. Can this be fixed?
Hello,
Please show a page where the issue persists.
Regards,
Eva Kemp.
Hi Eva,
Just the review option with every product. SO go to a product on mobile an add an review. The keyboard does not show.
Hello,
Please add this code in Custom CSS for mobile section:
.single-product-sidebar {
display: inline-block;
}
After that check Reviews section.
Regards,
Eva Kemp.
Hello!
I have 1 question; The logo goes over the “menu-button” on the mobile screen, so i can’t click on the menu. How can i fix this?
Hello,
Try to add this code in Custom css for mobile:
.header-logo img {
max-width: 55%;
margin-left: 18%;
}
Regards
Hi!
Perfect, on mobile it works. But now the logo on the desktop is also smaller, and thta’s nog the meaning of it
Code from “Custom CSS for mobile” area works only for mobile and can’t make an effect on desktop view of elements.
Regards
Hi Rose,
Sorry but it does not work 🙁
Hello,
Please clear cache and then check. If it doesn’t help then provide me a screenshot for better understanding.
Regards
Hi Rose,
Yes we did, nothing helped.
Main problem: on mobile, the menu is not clickable -> logo is too big.
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