Web Site got broken after 7.1.2 update - by Matselb

This topic has 6 replies, 3 voices, and was last updated 5 years ago ago by Olga Barlow

  • Avatar: Matselb
    Matselb
    Participant
    November 23, 2020 at 14:19

    Hello, 8theme
    After update 7.1.2, the theme has shifted like: mega menu moved aside and all fronts got changed. Please help me to recover my website, looking forward to hear from you

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2020 at 14:20

    Hello,

    Go to Theme options > click on Publish, then clear cache and check the site.

    Regards

    Avatar: Matselb
    Matselb
    Participant
    November 23, 2020 at 15:29

    Hello, Tyler
    I did what you said. However, it didn’t help. Please take a look to it.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2020 at 16:03

    Hello,

    It looks like you are using CDN. You need to clear CDN cache.

    Regards

    Avatar: Matselb
    Matselb
    Participant
    November 23, 2020 at 22:15

    Buddy, I did it and it still doesn’t work. Let’s not fool around, please log in and fix it because it was caused by update. Really need your help!

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 09:18

    Hello,

    Look, after the 7.1.2 update theme does not use the inline styles for the header but creates file with styles. Seems that you did not clear the CDN cache and CDN uses the empty cached version of file http://prntscr.com/voxy2i . But it’s not empty http://prntscr.com/voxyzb
    So, please, could you flush the CDN cache?

    Regards

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