We Have Some Errors: Options not installed :(

This topic has 4 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Awais Ahmed

  • Avatar: Demir
    Demir
    Participant
    August 27, 2022 at 10:41

    Hello,

    When I try to import any Demos, I take this error.” Options not installed :(“. That’s why when I change any css settings with Elementor does not work. Beside, I Checked my server requirements, every thing is Ok.

    Could you help me please?
    Thank you in advance.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2022 at 07:18

    Hello,

    We will help you, but we can’t see your site – https://prnt.sc/z9ieaPEfsuGV

    It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.
    Please do the reset and reply with temporary wp-admin access here. We will help you with the import.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
    Also, provide URL of the desired demo version, that we will install on your site.

    Regards

    Avatar: Demir
    Demir
    Participant
    August 29, 2022 at 05:51

    Hello,

    Web site is maintains mode active. That’s why you see nothing. Beside I used database reset plugin unfortunately still it is not working.

    Please contact administrator
    for this information.
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    August 29, 2022 at 08:41

    Hello, @Demir,

    1. I have checked your site now and the demo is already installed on your site. See the image for better reference: https://postimg.cc/302pN7Qd

    2. I have edited your home page with Elementor and the changes are working fine and no issue found. I made a video for you on your site Please watch it complete for better reference: https://www.veed.io/view/2488dc6f-7712-4582-9888-728ab050ec1c?sharingWidget=true

    Regards 8Themes Team.

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