Topic: we have problems with the new version of tema
montse
Participant
May 8, 2023
3:14 pm
the error say: C’è stato un errore durante l’aggiornamento di XStore: Il pacchetto non può essere installato. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Site URL: hidden Theme version: 9.0.5 WooCommerce version: 7.5
Rose Tyler
Support staff
May 8, 2023
3:19 pm
Hello, Montse,
Thank you for choosing XStore as your WooCommerce WordPress theme.
I do, but I have the same problem 🙁
what I can do?
Rose Tyler
Support staff
May 8, 2023
3:35 pm
Hello, Montse,
Thank you for your response.
It seems you do not want to do an update manually via FTP. In this case please provide temporary wp-admin access and your purchase code via the Private Content area, so we try this solution https://prnt.sc/_sYQ64DPD_Az on your site.
Best Regards,
8Theme’s Team
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