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We have Header Search product display problem

This topic has 10 replies, 2 voices, and was last updated 2 weeks, 6 days ago ago by Andrew Mitchell

laboteknoloji

Participant

November 12, 2025 at 15:48

We have problem header search area, some keywrods find reults, but some results not shown and i added screen shots… Can you help us.

Please, contact administrator
for this information.

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9 Answers

Andrew Mitchell

Support staff

November 13, 2025 at 10:29

Hello, laboteknoloji,

We have made some updates. Please check them and remember to clear both the server and browser cache before testing.

Best regards,
The 8Theme Team

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laboteknoloji

Participant

November 13, 2025 at 13:55

I already updated and patched…. I deactivated all external plugins, cleared cache, changed child theme and i have still problem some search keywords results show search input area but when we click to search button, this product not shown and no result forund….

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Andrew Mitchell

Support staff

November 13, 2025 at 14:54

It seems that you have either imported the product from another source or previously used a very old version of WooCommerce. As a result, the search page considers your products as unavailable for purchase and therefore does not display them. However, if you simply resave the product, it will start functioning correctly. When the product is resaved, all missing fields in the database are automatically filled in.

Best regards,
8Theme Team

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laboteknoloji

Participant

November 14, 2025 at 08:37

we have some problem with new added products too, not old product impoort or import anywehre or not duplicate… We just added keyword “Julabo” i added screenshots

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Andrew Mitchell

Support staff

November 14, 2025 at 08:47

Hello, laboteknoloji,

At the moment, we do not have access to edit the product, and we are receiving the following error message:
“Eralp YILDIZ is currently editing this item. Would you like to take over?”

Best regards,
The 8Theme Team

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support staff only.

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laboteknoloji

Participant

November 14, 2025 at 09:45

Yes i did … you can do now

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Andrew Mitchell

Support staff

November 14, 2025 at 11:22

The reason why the products are not displayed in the search results is that they do not have a price. However, if you set a price, save the product, and then remove the price again, everything will be displayed correctly.

Best regards,
8Theme Team

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laboteknoloji

Participant

November 14, 2025 at 21:35

Thank you…

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Andrew Mitchell

Support staff

November 14, 2025 at 21:41

Dear laboteknoloji,

You’re most welcome! Wishing you a wonderful day ahead.

We’re delighted to know that our theme is enhancing your experience. If you could take a moment to leave us a 5-star review on ThemeForest, we would greatly appreciate it. Your feedback is invaluable and helps us continue to improve our products and services.

You can share your review here: https://themeforest.net/downloads

If you have any further questions or need assistance, please don’t hesitate to reach out. Our dedicated support team is always happy to help.

Best regards,
8Theme’s Team

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