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We can’t show the text we entered in the categories

This topic has 19 replies, 3 voices, and was last updated 1 weeks, 3 days ago ago by Luca Rossi

montse

Participant

February 25, 2025 at 16:25

we have inserted a text in a category but it cannot be seen

we also want to show the 4 column categories but we can’t do it

the client wants a text with alternating color lines, how can we get this effect?

Thanks on advanced

Please, contact administrator
for this information.

#435349 Copied Theme version: 9.4.7

18 Answers
Rose Tyler

Support staff

February 25, 2025 at 18:47
Hello,

Thank you for reaching out to us.

Product category pages take the layout from XStore Builders > Archive products via Elementor > template.
Here is an example of columns option – https://prnt.sc/BRZUwHyZH-Hr
You can create different layouts for different categories.
In case you want to show a category description, please edit your current layout https://prnt.sc/qIhZTlcvfjdI and add an Archive description element to the desired area – https://prnt.sc/1epWDDKdBOP0

This Custom CSS code can be used for a table to change colors:

table tr:nth-child(odd) { background-color: #eee; }

We hope this information is helpful.

Best regards,
8Theme’s Team
#435380 Copied
montse

Participant

March 17, 2025 at 11:33

We also have another problem, in the header of the site when looking from a mobile phone we don’t know why the company logo is squashed

#437558 Copied

Rose Tyler

Support staff

March 17, 2025 at 11:43

Hello, Montse,

Thank you for reaching out to us.

Header Builder with Elementor > edit template > mobile view > Logo > Style > edit settings of size – https://prnt.sc/SgB6OlgjbeaD

Best regards,
8Theme’s Team

#437560 Copied

montse

Participant

March 17, 2025 at 16:29

We have another problem with the
Breadcrumbs in the single product category, it shows us the image is too small and does not expand to the full width of the
Breadcrumbs

#437622 Copied

Rose Tyler

Support staff

March 17, 2025 at 16:44

Hello,

Thank you for reaching out to us.

Could you please provide a link to the relevant page along with a screenshot for better understanding of your request?

Best regards,
8Theme’s Team

#437625 Copied

montse

Participant

March 19, 2025 at 10:33

the client wants each category to have a different breadcrumb that fills the screen completely from left to right

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#437865 Copied

montse

Participant

March 19, 2025 at 10:48

we have another problem on contact page in the box where the phone and email appear it does not read the links “mailto: and tel:” why?

Please contact administrator
for this information.

#437870 Copied

Rose Tyler

Support staff

March 19, 2025 at 11:26

Hello,

We have made the necessary adjustments to the settings in XStore Builders > Archive Products for you. Kindly clear your cache and review the changes at your convenience.

Please submit new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Best regards,
8Theme’s Team

#437879 Copied

montse

Participant

March 20, 2025 at 17:32

we continue to have the problem on this page https://airklim.it/contatti/ in the box where the telephone and email appear it does not read the links “mailto: and tel:” why?

#438059 Copied

Rose Tyler

Support staff

March 20, 2025 at 18:45

Hello, Montse,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Please note that you need to specify the text for the button, as the link settings apply specifically to the button: https://prnt.sc/7l_ZnirX01qR
For example: https://prnt.sc/azOAE8UypQhT https://prnt.sc/5n4723fgSRS8

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team

#438069 Copied

montse

Participant

April 15, 2025 at 12:44

We have another problem, in the products page to make the price with VAT, but we have set the Woocommerce without VAT, it seems that this text is part of the template, what should we do to change it? look link of page

Please contact administrator
for this information.

#440702 Copied

Luca Rossi

Support staff

April 15, 2025 at 17:48

Dear @montse,

We hope this message finds you well.

Kindly visit the link provided in the Private Content area and update the text accordingly:

https://tinyurl.com/2atohay4

We hope this is helpful. Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#440766 Copied

montse

Participant

April 22, 2025 at 17:05

you have to enter the Yith Role Based Prices setting, we have set the plugin correctly, but maybe there is a compatibility problem and it does not work, the customer wants the price excluding VAT to be seen in the single product, in addition he requested that it be seen in a darker color in order to highlight the price, but we do not find where to make the change. You will be able to see the price of the product only if you enter the administration.

Please contact administrator
for this information.

#441466 Copied
Luca Rossi

Support staff

April 23, 2025 at 06:24
Dear @montse,

Thank you for your message.

You are correct — it appears that the YITH Role Based Prices plugin is not fully compatible with WooCommerce.

1. Please find the current tax settings in WooCommerce here: https://prnt.sc/H-es3r5QCN_e

2. Additionally, here is a screenshot of the price prefix settings from the YITH Role Based Prices plugin: https://prnt.sc/JzP5gZwNAEj-

As shown, the text “IVA escl.” should be displayed next to the product price on the product page.

To address this, we kindly suggest updating the text in the “Price Display incl. tax Suffix” field to “IVA escl.” You may refer to the following example for guidance: https://prnt.sc/nVvYlYoGxa8E

3. If you would like to make the product price appear darker, please add the following CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS:

.single-product .product-content .price, .product-info-wrapper .woocommerce-price-suffix, .product-information .woocommerce-price-suffix, .product-summary-center .woocommerce-price-suffix { color: #000; }

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team
#441491 Copied
montse

Participant

June 4, 2025 at 12:07

Unfortunately we continue to have problems only with the home page menu and we are unable to modify it

#446400 Copied

Luca Rossi

Support staff

June 4, 2025 at 15:11

Dear @montse,

We hope this message finds you well.

Could you kindly provide some screenshots or a video to help us better understand the issue you are experiencing?

Thank you in advance for your cooperation.

Best regards,
The 8Theme Team

#446427 Copied

montse

Participant

June 4, 2025 at 16:03

as you can see in the home page that has another menu the logo is deformed and in the rest of the site it is visible correctly, we are not able to modify the site menu for mobile.

Files is visible for topic creator and
support staff only.

#446434 Copied

Luca Rossi

Support staff

June 5, 2025 at 09:36

Dear @montse,

We hope this message finds you well.

We would like to kindly suggest updating the header on the front page by adding containers around the logo, navigation menu, and other elements such as the cart, account, and wishlist icons. This adjustment will help ensure that all header components are displayed correctly, particularly on mobile devices.

For your reference, please see the following screenshots illustrating the recommended layout:

– https://prnt.sc/uOS_s1qSsFio
– https://prnt.sc/ArMYwnqMOmi8

We hope this suggestion proves helpful. Should you have any questions or need further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#446476 Copied
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