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We are unable to connect to the XStore API with the XStore theme. Please check your SSL certificate

This topic has 2 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by Rose Tyler

santhosh

Participant

October 9, 2023 at 18:35

I am not able to install plugin due to above error

Please, contact administrator
for this information.

#369790 Copied Theme version: 9.1.14

1 Answer

Rose Tyler

Support staff

October 10, 2023 at 06:59

Hello, Santhosh,

Thank you for contacting us and for using XStore.

Please contact your hosting provider and ask them if they block outgoing/ingoing connections to our server 136.243.62.54

Do you have white/black list on your server or restriction by IP?

Try to downgrade the PHP version.

It can be an issue with server settings that are blocking something and causing notifications, so please contact your hosting provider.

Kind Regards,
8theme team

#369799 Copied
Tagged: api connection error, ssl certificate check, troubleshoot xstore api, woocommerce xstore api, wordpress woocommerce themes, xstore api connection issue, xstore theme problem
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