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Warning editing elements with latest Visual composer 4.6.1

This topic has 7 replies, 2 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

philatelicly

Participant

July 16, 2015 at 09:54
Dear support,

I just updated our website to VC 4.1.6 and Ultimate Addons for Visual Composer v 3.13.1.

Now when editing an element I see this warning:

Warning: include(/home/xxx/public_html/wp-content/uploads/smile_fonts/Defaults/charmap.php): failed to open stream: No such file or directory in /home/xxx/public_html/wp-content/plugins/Ultimate_VC_Addons/modules/Ultimate_Icon_Manager.php on line 162 Warning: include(): Failed opening '/home/xxx/public_html/wp-content/uploads/smile_fonts/Defaults/charmap.php' for inclusion (include_path='/home/xxx/public_html/wp-content/plugins/google-analytics-for-wordpress/vendor/yoast/api-libs/google:.:/usr/local/php53/lib:/usr/lib/php:/usr/local/lib/php') in /home/xxx/public_html/wp-content/plugins/Ultimate_VC_Addons/modules/Ultimate_Icon_Manager.php on line 162

The file:
/wp-content/uploads/smile_fonts/Defaults/charmap.php

Doesn’t exist indeed.
I tried to deactivate and activate the plugin but nothing changed.

Is this a bug?

Thanks
#75513 Copied
6 Answers

philatelicly

Participant

July 16, 2015 at 09:57

Screenshot:
http://www.awesomescreenshot.com/image/411661/8ce1a6bc06fe07c4348bc546a0c67b0b

#75514 Copied

Eva Kemp

Participant

July 16, 2015 at 12:57

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#75549 Copied

philatelicly

Participant

July 22, 2015 at 10:27

Hi Eve,

Access below.

Thanks!

Please, contact administrator
for this information.

#76387 Copied

Eva Kemp

Participant

July 22, 2015 at 12:53

Hello,

WP panel credentials are incorrect. Please check them and provide us with FTP credentials as well.

Regards,
Eva Kemp.

#76439 Copied

philatelicly

Participant

July 23, 2015 at 17:18

Apologies, below the right ones.

Please, contact administrator
for this information.

#76771 Copied

Eva Kemp

Participant

July 24, 2015 at 10:28

Hello,

I’ve checked elements in Visual Composer editor and haven’t seen any issues:
http://storage2.static.itmages.com/i/15/0724/h_1437730151_4366573_f105730629.png
Have you resolved the issue?

Regards,
Eva Kemp.

#76849 Copied
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