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WaitList functionality. How to Set Up the Email Address for Notification Recipients

This topic has 6 replies, 3 voices, and was last updated 5 days, 2 hours ago ago by Tony Rodriguez

javi_web

Participant

August 25, 2026 at 14:38

Hello,
When someone request to be added to a product’s waitlist the administrator receive an email advising of it.
Is it possible to config such email? In our website the admin is a person (a developer) and this type of emails should been received by the sales team.

Thank you.
Regards,
Javi.

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5 Answers

Jack Richardson

Support staff

August 26, 2026 at 06:23

Hello @javi_web,

You can utilize the built-in WooCommerce email functionality to configure email recipients. Please navigate to Dashboard -> WooCommerce -> Settings -> Emails:

1. https://prnt.sc/buGQkatVBJ8g
2. https://prnt.sc/PMOOA0IBpzf0

WooCommerce documentations: https://woocommerce.com/document/configuring-woocommerce-settings/emails/#editing-individual-emails

Best regards,
Jack Richardson
The 8Theme’s Team

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javi_web

Participant

August 26, 2026 at 06:58

Hello Jack,
OMG, thank you for your help. It is quite obvious, I’d rather I was thought better about it.

Only one question, just in case this is something you need to improve on your end. In order to make your emails templates WPML’s compatible. I have realized that these emails fields are not been detected as translatable as natives are. (Screenshot attached).

Best Regards,
Javi.

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Jack Richardson

Support staff

August 26, 2026 at 07:41

Hello @javi_web,

We apologize for any confusion regarding your request about translations. The strings in our emails are available for translation, but you may need to re-sync (rescan) the translations in your WPML settings. If you require assistance with this process, please feel free to contact WPML support. Additionally, we recommend reviewing the article in our documentation: https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/

Should you require further assistance, please provide more details along with screenshots or videos of the issue. We also kindly suggest testing on live emails.

Best regards,
Jack Richardson
The 8Theme’s Team

#474944 Copied

javi_web

Participant

August 26, 2026 at 07:48

Thanks for the support! My topic “WaitList functionality. How to Set Up the Email Address for Notification Recipients” has been successfully resolved.

#474945 Copied

Tony Rodriguez

Support staff

August 26, 2026 at 07:48

Dear javi_web,

It’s great having you in our WordPress & WooCommerce community!

Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

Leave Feedback →
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Together, we grow stronger with every release.

Topic closed.
The 8Theme Team

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WaitList functionality. How to Set Up the Email Address for Notification Recipients

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