Return to previous page

Visual/Text tab frozen when creating product on Woocommerce

This topic has 2 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

  • Avatar: pri1234
    pri1234
    Participant
    November 16, 2019 at 02:46

    Hello,

    When I try to add a new product through Woocommerce the “Visual” and “Text” tab do not work on the “Description” and “Short Description” areas. They both are stuck on “visual” and don’t click over to “text” to add code. I have sought help through the Woocommerce support but they have said Woocommerce isn’t the issue and it could possibly be theme related. Any help on this matter is greatly appreciated, thank you for your time.

    Thank you

    Please, contact administrator
    for this information.
    #225121 Copied Theme version: latest WooCommerce version: latest
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2019 at 09:44

    Hello,

    Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.

    Regards

    #225148 Copied
  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Recent Community Activity

Helpful Topics

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Designers – WordPress Theme
lazy-placeholder
Home Decor 02 Store – WordPress WooCommerce Theme
lazy-placeholder
Burger Store – WordPress WooCommerce Theme
lazy-placeholder
Pet Shop – WordPress WooCommerce Theme
lazy-placeholder
Transport – WooCommerce Theme
lazy-placeholder
Delivery – WordPress WooCommerce Theme
lazy-placeholder
Spice Store – WordPress WooCommerce Theme
lazy-placeholder
Plants Store – WordPress WooCommerce Theme
lazy-placeholder
Skate – WooCommerce Theme
lazy-placeholder
Poster – WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.