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Topic: Visual editor - by GregskiUK - on WordPress WooCommerce support

GregskiUK

Participant

November 22, 2019 5:26 pm

After last update Theme visual editor doesn’t work (Woocoomerce products). As soon as I open a product, I can only see the HTML version of “content”. I did try all the changes suggested but it still doesn’t work. WPBakery editor doesn’t work as well.
Site URL: hidden
Theme version: 6.2.2

#225522 copied to clipboard

Olga Barlow

Support staff

November 22, 2019 5:50 pm

Hello,

Provide us with temporary Dashboard access to your site to log in and check. Also, provide link to page where you have a problem with Backend and Frontend editor.

Regards

#225524 copied to clipboard

GregskiUK

Participant

November 22, 2019 5:55 pm

please provide an email address or send me a PM so I can provide login details.

#225525 copied to clipboard

GregskiUK

Participant

November 22, 2019 5:57 pm

details sent

Content is visible for topic creator and
support staff only.

#225526 copied to clipboard

John Holden

Support staff

November 23, 2019 6:02 am

Hi,

Admin credential is incorrect, please check again

Regards,
Hung PD

#225535 copied to clipboard

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