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Visual Compozer not showing - by Openstream

This topic has 11 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

Openstream

Participant

July 14, 2014 at 10:15

Hi there I have legenda installed with a child theme. But I realized, that theres no visual compozer. I see that the plugin is installed and active but not showing when editing a page. I have no tabs to switch from html to visual editor and no VC buttons. Just the bar of the common html editor…
When I switch from my legenda childtheme to twentytwelve default theme, the visual compozer buttons show up when editing a page/post.
I already tried to switch to legenda and not to the child but that was no soluton. as long as legenda or the child theme are active, there is noch visual compozer! Please help!

In addition I have no possibilitys to update VC (4.2.1 to 4.2.2) because it only says login to codecanyon. Can you please send actual version or update legenda in a way that we can update the visual compozer as well (found a former post for this).

thx in advance.
Cheers

#9718 Copied

10 Answers

Robert Hall

Support staff

July 14, 2014 at 10:22

Hello,

Did you do all that in the documentation?
https://www.8theme.com/demo/docs/legenda/index.html#!/visual_composer
Need to check all content types. Look at screenshot http://prntscr.com/42i8ir

Regards,
Robert Hall.

#9721 Copied

Openstream

Participant

July 14, 2014 at 11:22

Hi Robert,

yes, I did that all except: when I activate the VC Plugin, there is no menu item for it under settings section. Its strange: when I switch to 2012 theme, it shows up. Back to legenda… nothing

I tried deactivating all plugins but – no solution…

Thx for your fast support.

#9732 Copied

Eva Kemp

Support staff

July 14, 2014 at 13:39

Hello,

Please provide us with the login credentials to FTP and wp-admin panel in Private Content.

Regards,
Eva Kemp.

#9753 Copied

Robert Hall

Support staff

July 14, 2014 at 13:58

How did you update the theme, installed v2.2 or updated the previous one?
If updated, did you delete the folder wpbakery as written in the documentation?
https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

You can download archive from themeforest, unzip it to the folder legenda/framework/plugins. There you can find js_composer.zip of the latest version.

Regards,
Robert Hall.

#9755 Copied

Openstream

Participant

July 14, 2014 at 13:59

Ok credentials in private content…

Please, contact administrator
for this information.

#9756 Copied

Eva Kemp

Support staff

July 14, 2014 at 14:11

Hello,

We are unable to connect to FTP getting the error:
“Error: Could not connect to server”
Please check if the credentials are correct.

Regards,
Eva Kemp.

#9759 Copied

Openstream

Participant

July 14, 2014 at 14:29

sorry

Please, contact administrator
for this information.

#9764 Copied

Eva Kemp

Support staff

July 14, 2014 at 15:24

I’ve updated VC and now it’s being showed in admin panel.
Please check.

Regards,
Eva Kemp.

#9769 Copied

Openstream

Participant

July 14, 2014 at 16:54

thanks, please see private content

Please, contact administrator
for this information.

#9781 Copied

Eva Kemp

Support staff

July 14, 2014 at 17:11

Hello,

Please read this article how to remove the errors:
http://www.phoca.cz/documents/50-phoca/625-strict-standards-non-static-method

Regards,
Eva Kemp.

#9782 Copied
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